ABOUT FRANK LUGAN

QUALITY CONSULTANT and PHARMA EXPERT

Since 2017, I have been committed to helping companies develop their overall performance while ensuring the well-being of human potential. I founded LUGAN CONSULTING to bring this vision to pharmaceutical industries and organisations going through phases of transition.

My vision focuses on management and quality system consulting, with a marked priority on well-being in the workplace. This commitment is based on three fundamental pillars:

My strong interest in strategic thinking.
An unwavering determination to focus my approach on people.
The conviction that my expertise can bring great added value to companies.

A THREE-PART CURRICULUM

I was able to benefit from a very comprehensive training programme, studying a variety of complementary fields. As a result, I now hold 3 diplomas, testifying to this eclectic curriculum: a Doctorate in Pharmacy, an Executive MBA in Management and a Master’s in Business Administration. They form the basis of my expertise and continue to provide a framework for my work in the corporate world.

I’m very interested in the subject of well-being in the workplace. “Well-being at work: the role of the manager in a context of organisational change” is one of the dissertations I wrote during my degree, and it highlights my early interest in this subject.

My specialisation in pharmaceuticals led to a career punctuated by key positions in major companies, including Production Director. In this role, I supervised teams in Production, Maintenance, Quality, Supply Chain, Continuous Improvement and Qualification & Validation.

FOUNDATION OF LUGAN CONSULTING

In the course of this experience, I was able to combine my scientific knowledge with my team management skills, thereby shaping my ability to offer holistic support to businesses. It was with this in mind that I decided to set up my own management consultancy. Although my experience enables me to respond more specifically to demand from professionals in the pharmaceutical and cosmetics sectors, my services are aimed at companies in all sectors. I particularly enjoy the variety that new encounters and new worlds bring…

Setting up my own business allows me to draw on the resources of my 3 chosen fields. I provide my clients with advice on management, organisational optimisation, quality systems and continuous improvement. I place particular emphasis on professional fulfilment, convinced that a company’s performance depends on the well-being of its people.

EXPERTISE AND COMMITMENT

Particularly attentive to the quality of human relations and communication, I wanted to expand my skills in personal development. That’s why I passed an Executive Coaching certification (Akoté) in 2020, complemented by a PCM (Process Com Model) accreditation in 2021.

Thanks to this, I’ve been able to enrich my approach with a professional coaching offer. I support directors, managers and their staff in developing their talents. As close as possible to the players involved, I fine-tune my recommendations according to the issues at stake in each person’s role.

Constantly seeking to evolve and taking care to work with modern methods, I am certified Black Belt in Lean Six Sigma. IASSC.

A PASSION FOR CONSULTING AND KNOWLEDGE TRANSFER

Passionate about human relationships, meeting people and passing on knowledge, I invest part of my time in other activities.  In addition to my role as a manager, I am Chairman of the Chambre Professionnelle du Conseil (CPC) in Normandy, whose role is to unite the players in the consultancy sector and to work towards recognition of the consultancy profession.

I also teach at the Université Paris-Saclay and the IAE in Caen, where I share my knowledge with Masters students. My interest in teaching doesn’t stop at the walls of higher education establishments: as a certified trainer, I enjoy taking part in the development of corporate skills through a wide range of training courses. LUGAN CONSULTING’s training courses have been awarded QUALIOPI certification, a sign of their quality and added value.

People at the heart of our ambition

My professional approach is characterised by the constant balance I maintain between caring for people and pragmatism. My wide range of expertise, from the pharmaceutical industry to consultancy and teaching, is an asset that enables me to work with corporate players and shape their future. I take particular care to ensure that my presentations are fun and dynamic, so as to make a lasting and positive impression on the participants.

I’m your personal contact. Contact me so that together we can explore the possibilities that LUGAN CONSULTING can offer to guide your company towards balanced growth. I assure you of a partnership based on innovation, performance and well-being.

I am your personal contact. Contact me so that together we can explore the possibilities that LUGAN CONSULTING can offer to guide your company towards balanced growth. I assure you of a partnership based on innovation, performance and well-being.

FRANK LUGAN'S EXPERTiSE

Audit

Have your structure and its organisation assessed, as well as your teams’ work processes and methodology. This is the first step in initiating a transformation.

Coaching

Bring about change gently with our coaching services. Our approach places the individual at the heart of the process and ensures the well-being of our teams.

TRAINING

Add value to your business by complementing our consulting and coaching services with training tailored to the needs and context of your organisation.

Pharma

Take advantage of our long-term experience in the pharmaceutical and cosmetics industries. We meet the requirements of these specific sectors.